Filing and Handling of Complaints

Filing and Handling of Complaints Related to the Didactic Program in Nutrition and Dietetics

Students enrolled in the DPND program who have a complaint related to the program can file a complaint with the DPND Director.  The complaint must be written and should be submitted to the DPND Director in 104 D Leverton Hall in a sealed envelope.  The complaint must be signed (anonymous complaints will not be considered).  After receiving the complaint, the DPND Director will meet with the student.  If the complaint is not resolved to the student’s satisfaction, the student can take the complaint to the Chair of the Department of Nutrition and Health Sciences.  After meeting with the department chair, if the complaint is still not resolved to the student’s satisfaction, the student may take the complaint to the Dean of the College of Education and Human Sciences.

If a student does not receive a satisfactory response from the Dean of CEHS the student may file an appeal with the College of Appeals, Retention and Certification Committee.

The process for Grade Appeals is described in the Undergraduate Bulletin http://bulletin.unl.edu/undergraduate/major/Nutrition+%26+Health+Sciences%3A+Nutrition+Science+Option

There will be no retaliation toward any student who files a complaint.  If the student suspects that retaliation has occurred, the same process as utilized for filing a complaint can be followed.

The Student Grievance and Appeal Procedure Chart relative to other aspects of student life can be located at http://asun.unl.edu/ASUN_NEW/SLS/PDF/appealprocedure.pdf.

If after exhausting all of the options with the program and UNL, the student is not satisfied, the student can submit complaints directly to ACEND related to ACEND Accreditation Standards.  Contact information is included under the Accreditation Statement (page 5).