Do not call or text University of Nebraska-Lincoln Athletic Training Program (UNL ATP) faculty, or preceptors, for non-professional reasons unless the preceptor has granted permission or it is an emergency situation outside normal business hours.
Do not call or text patients from personal mobile devices or telephones. All patient communication requiring the use of a telephone should not be conducted on a personal telephone nor electronic device (i.e., iPad).
Telephones and/or electronic devices located in clinical education/observation sites:
should not be used for personal calls
should never be used for long distance or toll calls without prior approval
should not receive forwarded personal calls nor personal messages
When answering the telephone at a clinical education/observation site, the student should answer the telephone using this format: “Hello, [name of clinical site], this is [name of student], how can I help you?”.
Always write down messages and include the time and date of the call.
Telephone messages should be delivered promptly to the appropriate person for whom the message was intended.